Dedicated Emergency Support

At WordPress Gang, we support your website whenever you need it, no matter the time of day. A website could go down at any time, and we’re here to help.

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Support Around the Clock

We’ve got you covered if your WordPress website presents problems and you don’t have the tools or the time to fix it. Our team works around the clock to ensure those problems never last for long.

EMERGENCY SUPPORT NEAR YOU

Emergency Support Features

   Emergency Support 24/7

Our team spans the globe, so we can support you regardless of what time it is.

   Post-Problem Communication

Once we resolve a problem, we’ll contact you to let you know the details of the issue and how to avoid it in the future.

 Thorough Testing

We’ll review your website before and after troubleshooting an issue to ensure that all problems get resolved, and everything is in working order.

   Website Monitoring

WordPress Gang uses an automatic monitoring system that lets us know if your website has any problems, so we can jump into action as soon as possible.

   Detailed Updates

While we’re troubleshooting, we’ll keep you updated throughout the entire process so you can be fully aware of the situation.

 Weekly Reports

We provide weekly reports of any and all issues with your website and uptime and downtime reports.

Emergencies Can Happen Anytime

Problems never wait for the perfect moment and always happen when you least expect it. You can be confident WordPress Gang has you covered, whether at 9 PM on a Friday or a sunny Tuesday morning.

Our team is always ready to help you at any time.

YOU WILL ALWAYS HAVE A BENEFIT

Benefits of Emergency Support

   Priority Support

We prioritize any emergencies above all others, so you know our support team will take care of you quickly.

   Emergency Restoration

We can restore backups of your website at any time, and it’s included in any of our maintenance packages.

 Support For All

Our emergency services have you covered whether you’ve got one site or a hundred. 

   White Label

Our white-label service allows you to offer emergency support to your customers through WordPress Gang.

How Does Emergency Support Work?

Our emergency resolution process is straightforward, so our clients don’t need to worry about additional inconveniences.

Step One

Identify the Problem

If you see your website has issues with its pages or structures, contact us through our ticketing service 24/7.

Step Two

Evaluating Your Website

Once we’ve received your ticket, we’ll evaluate your entire site for bugs, broken plugins, or updates that might be affecting you and fix them.

Step Three

Resolution

Our team works hard to fix any remaining issues with your site and notifies you immediately as soon as it’s resolved.

What Our Clients Say About Us

“Great design and quick turn around on my business website. If you are looking for a great web design company, then I recommend WP Gang 100%.”

Jason Jeter

Artist

“I needed to get my WordPress based website up to latest releases for plug-ins and I needed to do upgrades in other areas to improve response time on pages. Then I needed to get some SEO work done on my website. I was looking for someone who could come up to speed quickly and do a good solid job in a timely manner. WP Gang Delivered.”

Michael Hugos

SCM Globe

“Completely happy with WP Gang and their work, we will certainly be working on more projects in the near future (white-label).”

Brent Ellis

Host My Apple